Privacy Policy

1.  Introduction

At AussieTHCVapes.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined below.

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2.  Information We Collect

When you interact with our website, we may collect the following types of data:

• Personal Information:
  Name, email address, shipping address, phone number, and payment details (we do not store card numbers).

• Technical Data:
  IP address, device type, browser type, pages visited, and time spent on the site (via cookies and analytics tools).

• Order & Support Data:
  Product purchases, support tickets, chat messages, and feedback.

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3.  How We Use Your Information

We use your data to:

• Process and fulfill orders

• Provide customer service and support

• Improve our website and product offerings

• Detect fraud and secure transactions

• Comply with legal obligations

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4.  Payment & Security

All transactions are secured via SSL encryption. Payments are processed through third-party providers such as:

• Bank Transfer

• Cryptocurrency

• PayPal (if available)

We do not store or access your full payment card details at any time.

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5.  Cookies & Tracking

We use cookies and similar technologies to enhance your experience. These help:

• Remember your preferences

• Keep items in your cart

• Analyze site performance (Google Analytics, Meta Pixel)

You can disable cookies via your browser settings, but this may affect site functionality.

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6.  Third Parties & Data Sharing

We do not sell or rent your personal data. We only share your information with trusted third parties as needed to complete your order or deliver services:

• Shipping providers (e.g., Australia Post)

• Payment gateways

• Analytics services (e.g., Google Analytics)

All partners are required to keep your information secure and confidential.

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7.  International Data Transfers

If you are outside of Australia and place an order, your data may be processed in Australia or by international providers. By using our site, you consent to this.

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8.  Data Retention

We retain your data only as long as necessary for order processing, legal compliance, and support:

• Orders: 7 years (legal requirement)

• Support chats/emails: up to 2 years

• Analytics data: anonymized after 26 months

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9.  Your Privacy Rights

You have the right to:

• Request access to the personal data we hold

• Request correction or deletion of your data

• Opt out of marketing communications

• File a complaint with the OAIC (Office of the Australian Information Commissioner)

 To request any of the above: contact us at info@aussiethcvapes.com

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10.  Age Restriction

AussieTHCVapes.com is intended for users 18 years and older. We do not knowingly collect data from minors.

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11.  Updates to This Policy

We may update this Privacy Policy as laws change or as our services evolve. Updates will be posted on this page with a revised “Effective Date.”

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12.  Contact Us

If you have questions about this policy or your data:

Email: info@aussiethcvapes.com
Whatsapp:

Telegram: @aussiethcvapes